Q&A | KAWAGUCHIKO BASE DOME GLAMPING NOBORISAKA

What time are the check-in and check-out?

The check-in is between 3 p.m and 6 p.m, and the check-out is 10 a.m. the next day.
If you plan to check in after 6 p.m., please let us know in advance.
Can I use the facility for a day trip?

We are sorry, but a day-use is not available.
Can we rent the facility exclusively for a group?

We accept that depending on the season, so please contact us for details.
Are there any cancellation fees?

The cancellation fees are as follows:
14 days ago: 20%
7 days ago: 50%
3 days ago: 100%
No stay without notice: 100%
Can I pay by credit card?

On-site payments can be made by cash, various cards, and various QR codes.

What is the capacity?

The capacity of each facility is as follows:
Private Forest Dome: 5 persons
Glamping Cabin: 2-4 persons
Are there any shower room?

Shared shower rooms are available.
How many beds do they have?

The Private Forest Dome has 4 single beds.
For a group of 5 persons, extra bedding will be provided.

For the glamping cabins, we will provide futons for the number of people.

What amenities are available?

We provide hair dryers, bath towels, face towels, bath mats, shampoo, conditioner, body soap, toothbrushes, tissues, razors, body towels, hairbrushes, shower caps, cotton swabs, cotton pads, and hair ties.

For details, please check the details on the room page.
Is it possible to have a BBQ or meal even if it rains?

It is possible in all weather conditions.
Is there WiFi available?

Wi-Fi is available in each room.
Is there air conditioning?

Each room is equipped with air conditioning.
Is there parking available?

There is a free parking lot on the site.

Can we bring in our own food and drinks? Are there any corkage fees?

You can bring them in free of charge. Enjoy with your favorite food and drinks.
Can we bring a BBQ grill?

We are sorry. For fire prevention reasons, bringing fire equipment is not permitted.
Can you cater for food allergies?

We are unable to accommodate food allergies. Thank you for your understanding.

Can we have fireworks?

You can enjoy fireworks until 9 p.m.
Handheld fireworks are permitted in designated areas.

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